Welcome to Fashios (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using Fashios, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Account login details
• Any information you voluntarily provide to us

Non-Personal Information

We may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Cookies and tracking information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Create and manage your account
• Improve our website and services
• Send order updates and notifications
• Respond to inquiries and requests
• Prevent fraud and unauthorized activities
• Comply with legal obligations
• Send promotional communications (with your consent where required)

3. Cookies and Tracking Technologies

Fashios uses cookies and similar technologies to:

• Improve user experience
• Remember user preferences
• Analyze website traffic
• Enhance website performance
• Provide personalized content and advertisements

You may disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

• Payment processors
• Shipping and logistics partners
• Technology and hosting service providers
• Marketing and analytics partners
• Legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

5. Payment Security

We use secure payment gateways and industry-standard security measures to protect payment transactions. We do not store complete credit card or debit card details on our servers unless required by applicable laws and regulations.

6. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfill legal obligations
• Resolve disputes
• Enforce our agreements

Once information is no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent where applicable
• Object to certain data processing activities

To exercise these rights, please contact us using the details provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage users to review the privacy policies of those websites before providing any personal information.

10. Children’s Privacy

Fashios does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected such information, we will take appropriate steps to remove it.

11. Compliance with Indian Laws

As an Indian company, Fashios complies with applicable Indian data protection and privacy laws, including relevant provisions under the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable regulations.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

We encourage users to review this Privacy Policy periodically.